We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Notice: Due to in office events on Tuesday, October 17th, we will be closing our phone lines between 5pm and 7pm Eastern Standard time. If you are in need of immediate technical assistance during that time, please leave us a voice mail and a technician will return your call after 7pm Eastern Standard time Tuesday evening. Alternatively, you can email us at support@daysmart.com. We apologize for the inconvenience and thank you for your patience!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

E-mail & Text Messaging

Setting Up E-mail & Text Reminders

Adding the Messaging Service to you account enables you to send all types of appointment correspondence to your clients by both e-mail and text message. Select More > Options at the top of the cloud softw...

Read

Editing Appointment Notification Templates

Every message type has a default template that we've created for you to start sending messages, but you can easily modify these to match your preferences and style. Begin by choose More > Options button f...

Read

Where do I receive client e-mail responses?

If a client responds to an e-mail, the response does not come directly to your software. There are settings you can configure to decide how you receive those responses. From the cloud software website, click...

Read

Avoiding Spam Filters

These instructions will provide some helpful tips to avoid getting your e-mail marketing campaigns marked as spam by your clients' inboxes. While it's not possible to predict everything that spam filter algorit...

Read

Sending a Marketing Campaign

Choose the Marketing button at the top of the cloud website. This screen will display all your Marketing campaigns. If you need to filter your campaign list, you can do so with the Date Range and Status drop-do...

Read