We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Upcoming Schedule: In observance of the holiday, our office will be closed on Saturday, May 26th and Monday, May 28th. We will re-open for normal business hours on Tuesday, May 29th at 9:00AM EST. Thank you for your understanding, and we hope that you have a safe and happy Memorial Day!

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Setup

Importing Overview

These instructions will show you how to format data and database tables from another program, such as another database program or Microsoft Excel, properly to be imported into your Cloud software. A separate fi...

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Converting a Database from Desktop to Cloud

These instructions will aid you if you have just converted from InkBook desktop edition to InkBook Cloud. There are several data types in your desktop software that can be quickly and easily ported to your new ...

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Managing Employee Permissions

These instructions will help you restrict employee access to any of the features available in your software. From the cloud website, click the Options icon in the top. Click the Management option. Click ...

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Setting Up Sales Tax Rates

These instructions will help you apply sales taxes where applicable to products and services you offer. From the cloud website, click the Options icon. Select Management on the left. Click Set Up Tax Rat...

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